TSi Expanded Its Global Support Services Coverage

Lanham, Maryland, USA – December 5, 2022 – TSi has signed a multi-year maintenance agreement with Algeria MDN/CFDAT to ensure their Cospas-Sarsat ground system continues operating in optimal performance. Our maintenance program covers the hardware and software components necessary to improve system operational performance, to reduce the occurrence of problems, as well as to ensure a long equipment lifespan. It is also important to note that under the TSi Maintenance program, our customers will be entitled to software upgrade implementing new functionalities defined in Cospas-Sarsat updated specifications.

TSi’s Global Support Services (GSS) team is responsible for providing 24/7/365 support to our customers around the world. To continue enhancing our customer supports, TSi has expanded its global presence by opening a new office in Mumbai, India. With multi-lingual support teams in the United States, Columbia, Singapore, India, and the United Kingdom, TSi can provide real-time support and proactive monitoring regardless of our customer’s location.  As a focal point of our business and competitive differentiator, TSi is continually growing this team.

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Latest Bulletins

Successful MCC System Delivery and Acceptance for Brazil

Lanham, Maryland, USA – March 31, 2023 – Following recently awarded contract to modernize the Brazilian Air Force Cospas-Sarsat ground system, TSi has successfully completed the delivery and System Acceptance Testing of their LGM-MCCs and GEOLUTs deployed at Air Force...

Participation in Cospas-Sarsat South Central DDR Meeting

Lanham, Maryland, USA – March 20, 2023 – TSi participated in the Cospas-Sarsat South Central Data Distribution Region (SCDDR) meeting on March 14-16, 2023 hosted by Spain MCC in the Canary Islands, Spain. A DDR is a region comprising two or more MCC service areas,...

Successful LGM Commissioning for Taiwan MCC and CMC

Lanham, Maryland, USA – December 8, 2022 – TSi has successfully completed the Cospas-Sarsat commissioning of its LGM-MCC solutions delivered to the countries of Taiwan and Russia. The commissioning process and final approval by Cospas-Sarsat Council Sixty Seventh...

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